Certified Spa Supervisor
The International SPA Association and the ISPA Foundation recognize that with the rapid growth in the spa industry, education is extremely important in order for clients to receive a quality spa experience and for the industry to continue to thrive. To advance education, ISPA and the ISPA Foundation have developed the landmark Supervisory Skill Builders and Certified Spa Supervisor programs, which will arm supervisors with the skills needed to succeed.
The Certified Spa Supervisor program is a voluntary certification for spa supervisors and managers, from all types of spas worldwide. The certification program was developed to provide education and resources for spa supervisors who may be new to their positions, or those that are seeking additional education and recognition.
Once the Supervisory Skill Builders materials have been studied, the candidate is eligible to take the ISPA Certified Spa Supervisor exam. Individuals successfully completing the ISPA Certified Spa Supervisor exam will be:
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Able to proudly display the CSS designation on letterhead, business cards and other writings. Ex: Jane Smith, CSS
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Presented with a framed certificate of completion.
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Recognized through Pulse, the official magazine of the International SPA Association.
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Acknowledged at the ISPA Conference & Expo through special badge ribbons.
The CSS designation, a hallmark within the spa industry, will signify an understanding of basic supervisory skills. It also indicates a deep sense of commitment and a belief that continued education is fundamentally important in professional growth.
Follow the steps below if you are interested in becoming a Certified Spa Supervisor.
1. Determine your eligibility.
2. Purchase the Supervisory Skill Builders Workbooks.
3. Purchase the Leader's Guide. (optional)
4. Determine how you would like to take the exam by choosing your testing location.
5. Complete the exam application.
6. After the exam is complete, return all exam materials to:
- International SPA Association
Professional Certification
2365 Harrodsburg Road, Suite A325
Lexington, KY 40504 United States
Phone: 1.888.651.4772 or 1.859.226.4326
Fax: 1.859.226.4445
E-mail: ispa@ispastaff.com
www.experienceispa.com
“Several of my staff members have taken the CSS and Retail Certification courses and found them to be of great value. The tools that ISPA provides are invaluable, particularly the constantly updated Web site, business and trend reports, Pulse magazine and a staff that is ready to assist whenever needed. I wonder if all ISPA members fully realize what a tremendous resource we have at our fingertips!”
- Jaime Huffman
Executive Spa Director
The Grove Park Inn Resort & Spa